Do you accept insurance?

We currently accept Maryland Medicaid, Blue Cross Blue Shield, Cigna/Evernorth, Aetna, and United Healthcare for therapy and psychological evaluations. However if you do not have these insurances or would like to use your out-of-network benefits, we offer courtesy billing or, if preferred, we will provide you with a superbill to send to your insurance for reimbursement according to your specific insurance plan and benefits.

What is courtesy billing?

I want to use my out-of-network insurance benefits. How do I find out more information about my insurance plan?

Each specific insurance plan is different. The specifics of your insurance plan can be found online through your insurance provider and/or by contacting your insurance’s member services department. The phone number for member services is typically found on the back of your insurance card.

If calling for information, ask the following questions:

• Does my plan cover mental/behavioral health services for therapy (CPT codes 90834 or 90837) and/or psychological testing (CPT codes 96130, 96131, 96136, 96137)?

• Does my plan have out-of-network benefits for mental/behavioral health?

• Do I have a deductible? Co-insurance? Co-payment? If so, how much is it and how much of my deductible has been met?

• What is the allowed amount for that service? How much is reimbursed?

I do not understand my insurance plan. What are the differences between deductible, co-insurance, and co-payments?

An insurance deductible is the amount that you have agreed to pay according to your specific insurance plan before your insurance will pay for the service. Generally, a co-payment is a fixed amount that you pay for each appointment without needing to reach your deductible whereas the co-insurance is a percentage of the allowed amount that you pay after meeting your deductible. For more information about the differences, visit https://www.healthcare.gov/glossary/deductible/.

What forms of payment are accepted?

Credit cards are the preferred form of payment, as you will be able to submit your payments online through the client portal. Checks are also accepted forms of payment. Payment must be received at the time of the service.

Are appointments all online?

Initial intake evaluations, individual psychotherapy, and feedback sessions are all conducted online through a secure, HIPAA compliant platform. All psychological evaluations are in-person with adherence to our COVID-19 policies.

How long are the appointments?

• Initial Intake Evaluations - 60-90 minutes

• Individual Psychotherapy - 45-55 minutes depending on benefit coverage, if using insurance

• Psychological/Psychoeducational Evaluations - 4-7 hours

• Feedback Sessions - 45-55 minutes

Is the evaluation completed in one day?

The initial intake, psychological/psychoeducational evaluation, and feedback session are all scheduled for separate days. This allows time to check your insurance’s in-network coverage of the evaluation, if using insurance. The feedback is typically scheduled 2-4 weeks after the testing to allow for comprehensive interpretation of the results and to provide you with a complete written report.

I am not sure if therapy and/or a psychological evaluation is what I need. How do I know?

I offer a free phone consultation (approximately 10-15 minutes) prior to scheduling appointments. This will allow us to determine our fit, as the therapeutic relationship is an important aspect of psychotherapy. The consultation also provides you the opportunity to ask any questions including whether therapy and/or an evaluation would be appropriate.